Returns Policy

Goods can be returned unworn for refund or within 30 days of receipt.  Returned Goods must be unworn and in the original packaging as received. 

If you need to exchange the size, simply return the item for a refund and re-order the size you require.

We recommend you use a tracked service

Buyer pays return postage:


Please return goods exactly as received, do not put tape, labels or write on the shoe box, or squash the goods into the box or packaging or a refurbishment  charge of £5 may be deducted from any refund.

Faulty Goods:

A full refund subject to:

PLEASE NOTE: we do not supply postpaid return labels

If you need a different size please re-order.

Refunds will be processed within 7 days of our receiving the returned goods.

The return address is: 

THE SLIPPERS SHOP 130 Wheatley Lane Road, Barrowford, Nelson, Lancashire, BB9 6QJ

(you must include your name, address, order number, and reason for return)