Terms and Conditions Payment & Postage:  We accept Paypal, Visa, Mastercard We aim o despatch items within 48 hours of payment, we will notify you by email of despatch or of any delay. Exchanges Sizes: We will gladly exchange sizes of any items that do not fit, provided they are returned unworn and in original packaging. Please email first to ensure the size & colour you want is in stock.We regret we cannot do this free, you must pay all postage. If you have any questions about any item please email us: enquiries@theslippersshop.co.uk Faulty Goods: All of our items are Brand New and 100% Perfect.In the very event of your receiving a faulty item or a wrong item we will replace the item or issue a full refund including your returns postage.In the first instance please email us outlining the problem ​​​​​​​Email: enquiries@theslippersshop.co.uk No Quibble Returns: We operate a ‘NO QUIBBLE RETURNS POLICY’If for any reason you are not satisfied with your purchase you can return the item within 30 days of purchase for a refund of the purchase price. The item must be unworn with complete original packaging (labels, tags & box or bag).We cannot refund postage costs. « Back